Traveling with pets
We know your family might include those with four legs and fur. Contour welcomes small pets onboard the aircraft at no charge. Reservations for your pet must be made in advance over the phone with Customer Experience to ensure availability and reserve a space for your pet. We are not able to book pets online.
For safety, we do not allow more than two (2) pet containers in the cabin at any time and only one (1) pet carrier per passenger. Pets are required to stay in their carrier at all times and must be soothed by the owner in its carrier.
Permitted pets on Contour flights include domesticated dogs and cats. Pet carriers are required to fit under the seat and must be big enough to allow your pet to stand up, lie down, and turn around in a natural position. Please note that you are not allowed to sit in an Emergency Exit row with a pet carrier. Pet carrier dimensions are not to exceed 24” length x 16” width x 10” height and are considered to be a carry-on item for allowance purposes.
Traveling with service animals
Under the Air Carrier Access Act (ACAA) a service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.
Service animals are welcome at no charge if they meet the requirements. The animal must fit on your lap, at your feet, or under your seat, and cannot block the aisle. Dogs trained to detect explosives/drugs or trained for search and rescue (documentation required) are also welcome at no charge. Please see our Contract of Carriage for more details.
Download the U.S. Department of Transportation Service Animal Air Transportation Form here. Please note that this Form must be completed and submitted to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. 48 hours before your departure. Passengers may be asked to present this documentation at any point throughout their journey, so we recommend keeping a copy with you during your travel.
Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals. See above for requirements for traveling with pets.
When traveling on another airline, please review their requirements for traveling with pets and service animals, as they may be different.
