Terms and Conditions

Corporate Flight Management, Inc. (CFM) d.b.a. Contour Airlines Web Site Terms and Conditions of Use

Web Site Terms and Conditions: This policy applies only to the contourairlines.com web site, which is owned and operated by Corporate Flight Management, Inc. d.b.a. Contour Airlines (the “Web Site”). Use of the Web Site is governed by the provisions contained in these Terms and Conditions of Use. Your use or accessing of the Web site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE WEB SITE.

Ownership of Company Information: Information concerning Contour and its services, including but not limited to flight schedules, routes, fares, text, graphics, button icons, digital downloads, data compilations, and logos, and any other element of this Web Site are referred to as "Company Information."  Contour owns all copyrights, trademarks, service marks, and trade names related to the Company Information.  All Company Information is proprietary to Contour.

Unlawful Use Prohibited: As a condition of your use of the Contour Web site, you promise and agree that you will not use the Contour Web Site or Company Information for any purpose (or to further any purpose) that is unlawful or prohibited by these Terms and Conditions of Use.

Other Terms and Conditions of Use: Contour's Web Site and any Company Information are available to you only to learn about, evaluate, or purchase Contour's services and products.  Except in connection with your authorized use of the Contour Web Site, you may not copy, modify, display, license, distribute, transmit, or download the Company Information without Contour's written consent. Do not use the Contour web site to make any speculative or false reservation.  You may not use any "deep-link," "page-scrape," "robot," "spider" or other automatic device, program, algorithm or methodology which does the same things, to access, acquire, copy, or monitor any portion of the Contour Web Site or any Company Information. Any use of the Contour Web Site which results in the depletion of Web Site infrastructural resources is not authorized. When you use the Contour Web Site or Company Information for an authorized purpose, you should include all proprietary notices without changing or hiding them.

Privacy Policy and Transaction Security:  Contour will treat any information you provide or make available through the Web Site in accordance with its Privacy Policy as then in effect. Contour seeks to keep the transactions that you process using the Contour Web Site as secure as possible and among other things, uses encryption software to help ensure the security of user data made available to Contour through the Web Site.  Please click here to read Contour’s Privacy Policy.

Links to Other Sites: From time to time, Contour’s Web Site may contain links other web sites which are not operated, controlled, or maintained by Contour. While Contour tries to only provide links to those web sites which are in good taste and not offensive to visitors of the Contour Web Site, Contour is not responsible for the content of such web sites, cannot guarantee that such web sites will not change without Contour’s knowledge, and inclusion of such links in the Contour Web Site does not imply Contour's endorsement or approval of the linked sites or their content.

Liability Disclaimer: THE CONTENT AND COMPANY INFORMATION FOUND ON CONTOUR'S WEB SITE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY CONCERNING THE INFORMATION, SERVICES, OR PRODUCTS OFFERED OR PROVIDED THROUGH OR IN CONNECTION WITH CONTOUR'S WEB SITE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.  IN NO EVENT SHALL CONTOUR BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF CONTOUR’S WEB SITE OR WITH THE DELAY OR INABILITY TO USE CONTOUR'S WEB SITE, OR FOR ANY INFORMATION (INCLUDING COMPANY INFORMATION), SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH CONTOUR'S WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE CONTOUR WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF CONTOUR HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.  BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

This disclaimer of liability applies to any damages or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication-line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

Forms of Payment:  Contour accepts only American Express, Discover, MasterCard, and Visa for payment via the internet.

Additional Information/Contacting Contour: Contour flights numbered and marketed with flight numbers from LF 1 to LF 1999 are operated as scheduled air service. By purchasing air travel on any Contour flight numbered 1 to 1999, you and any passengers on whose behalf you have purchased such travel agree to be bound by Contour’s Contract of Carriage, which you can read in its entirety by clicking  here.  Contour flights numbered and marketed with flight numbers LF 2000 and above are public charters.  By purchasing air travel on any Contour flight numbered 2000 and above, you and any passenger on whose behalf you have purchased such air travel agree to be bound by Contour’s Operator Participant Contract, which you can read in its entirety by clicking here.  For more information about Contour and its services, please read Contour’s Frequently Asked Questions, or contact Contour’s by emailing customercare@contourairlines.com.