Privacy Policy

Contour Airlines Web Site Privacy Policy

 

Corporate Flight Management, Inc. d.b.a. Contour Airlines (“Contour”) has created this privacy policy statement (the "Privacy Policy") in order to demonstrate its firm commitment to your privacy. This Privacy Policy applies solely to the contourairlines.com web site (the “Web Site”). The following discloses Contour’s information gathering, use, and dissemination practices for the Web Site.  Contour is the sole owner of any and all data collected through and by the Web Site.  By using or accessing the Web Site, you signify your assent to this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE WEB SITE.

Personal and Non-Personal Information: When using the Web Site, in order to use some of the services such as email alerts and updates, you may be asked to provide, or you may chose to provide, certain personally identifiable information about yourself including but not limited to, your name and email address ("Personal Information"). Contour has no intention of collecting Personal Information from children under the age of 18 years old. In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, search queries, impressions and other data, and may aggregate such information in a manner which does not identify any individual ("Aggregate Information").
 

When a user books air travel through the Web Site, Contour collects specific information, including, but not limited to the passenger’s full name, address, date of birth, gender, and other Personal Information needed to complete the booking and for Transportation Security Administration passenger screening.  Contour also collects credit card or debit card data needed to process payment for the booking.  When this Personal Information and credit/debit card information is collected on the Web Site, that information is encrypted and transmitted to Contour in a secure way.

Information Usage: When a user books air travel through the Web Site, completes a form on the Web Site, or sends an email message to Contour, such user indicates an interest in Contour’s services Personal Information provided by or collected from the user may be used for the purposes of communicating with such user or providing services to such user. By providing or making Personal Information on the Web Site, you consent to receive information and updates on Contour’s services. Contour will not sell or rent any Personal Information to any third party. Except as required by law, specifically authorized by you, or in connection with the maintenance and operation of the Web Site, Contour will not share Personal Information with any third party.  

Contour may use Aggregate Information to improve and enhance your experience on the Web Site and for research activities. For example, Contour may share Aggregate Information with unaffiliated third parties in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any Personal Information.
 

By sending an email to customercare@contourairlines.com you may request, at any time to:

 

  • see what data Contour has about you, if any.
  • change/correct any data Contour has about you.
  • have Contour delete any data we have about you.
  • express any concern you have about Contour’s use of your data, this Privacy Policy, and Contour’s adherence to this Privacy Policy.

 

Changes to policy; Opt-Out Process: Contour reserves the right, at its discretion, to change, modify, add, or remove portions from this Privacy Policy at any time by posting such changes to the Web Site. If at any time in the future Contour plans to use Personal Information in a way that differs from this Privacy Policy, Contour will post such changes to the Web Site and provide you the opportunity to opt-out of such differing uses. Your continued use of the Web Site following the posting of any changes to this Privacy Policy means you accept such changes.

Cookies: "Cookies" are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communication and interaction with that web site. Many web sites use cookies for these purposes. Contour may use cookies to customize your visit to the Web Site and for other purposes to make your visit more convenient or to enable Contour to enhance its services. You may stop or restrict the placement of cookies on your computer or delete them from your browser by adjusting your web browser preferences, in which case you may still use the Web Site, but it may interfere with some of its functionality. Contour does not use cookies to retrieve Personal Information from your computer, or use cookies to retrieve other information from your computer for purposes that are unrelated to the Web Site or your interaction with the Web Site.

Clickstream: As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstream data", can be collected and stored by a web site's server. Clickstream data can tell Contour the type of computer and browsing software you use and the address of the web site from which you linked to the Web Site. Contour may use clickstream data as a form of Aggregate Information to anonymously determine how much time visitors spend on each page of the Web Site, how visitors navigate throughout the Web Site and how Contour may tailor the web pages to better meet the needs of visitors. This information will only be used to improve the Web Site. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any Personal Information.

Security: The security of your Personal Information is very important to Contour. As noted above, Contour attempts to provide for the secure transmission of your information from your computer to Contour’s servers by utilizing encryption software.  In addition, We have put in place physical, electronic, and managerial procedures to safeguard the information we collect.  However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Contour, and Contour and you, will be free from unauthorized access by third parties such as hackers and your use of the Web Site demonstrates your assumption of this risk. Only those Contour employees who need access to your information in order to perform their duties are allowed access to your Personal Information.  All such employee access to Personal Information is password protected.